Frequently Asked Questions

Q1: What condition are the clothes in? A: All items are quality‑checked, clean and ready to wear.

Q2: Do you accept returns? A: Yes, 14‑day returns if items are unworn and in original condition.

Q3: How fast do you ship orders? A: Orders ship within 1–2 working days from Portsmouth.

Q4: Can I choose the items in my parcel? A: Parcels are pre‑selected, but always curated for quality.

Q5: Are the clothes washed? A: Yes, all items are freshly laundered before packing.

Q6: Do you offer local collection? A: Yes, Southsea collection available by arrangement.

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