Processing Time Orders are typically processed and dispatched within 1-3 business days (Monday-Friday, excluding UK bank holidays). As we specialise in preloved denim, each item is carefully inspected and prepared for shipment to ensure it meets our quality standards.

Shipping Destinations We currently ship to:

• United Kingdom (all regions)
• European Union countries
• Selected international destinations

Shipping Rates & Delivery Times

United Kingdom:

• Standard Delivery: 2-5 business days
• Shipping rates calculated based on order weight at checkout

European Union:

• Standard International: 5-10 business days
• Shipping rates calculated based on order weight and destination at checkout

Rest of World:

• International Delivery: 7-21 business days (depending on destination)
• Shipping rates calculated based on order weight and destination at checkout

Tracking Information All orders include tracking numbers, which will be sent to your email address once your order has been dispatched. You can use this to monitor your delivery progress.

Customs, Duties & Taxes For orders shipped outside the UK:

• Customs duties, import taxes, and any additional fees may apply and are the responsibility of the customer
• These charges are determined by your local customs authority and are payable upon delivery
• We have no control over these charges and cannot predict their amount

Important Notes

• All our items are preloved and sold as-is with detailed condition descriptions
• Please refer to our Refund Policy regarding returns
• Delivery times are estimates and may vary during peak periods or due to circumstances beyond our control

Questions? If you have any questions about shipping, please contact us before placing your order.